Current and target process
Presented clearly, for the most important workflows in your company.
Processes
First the workflow,then the software
New software only makes a cumbersome workflow cumbersome faster. We look at how work really runs in your company and simplify before you invest.
In short
We map the most important workflows in your company, from quote to invoice or from order to delivery. We find bottlenecks, duplicate work and breaks between systems and simplify the workflows. The result is a target process and a roadmap of which steps should be digitized. FNLY IT can handle the technical implementation, contracted separately.
Typical bottlenecks in small and mid-sized businesses
- Data is entered several times, in software and in lists
- Quotes take days because information is missing
- Back-and-forth between sales, production and accounting
- Knowledge sits in the heads of individual employees
- Nobody knows exactly where an order currently stands
- Software has been bought but is only partly used
How we proceed
- 01
Map workflows
With the people who do the work. We record the current workflow the way it actually runs.
- 02
Assess bottlenecks
Where is time lost, where do errors occur, and roughly what does that cost per year?
- 03
Simplify
Cut steps, combine them, clarify responsibilities. A lot is possible without new software.
- 04
Digitization roadmap
Which steps are worth digitizing, in what order and with what effort.
What you have at the end
List of bottlenecks
With an estimate of effort and benefit so you can prioritize.
Digitization roadmap
Requirements in your language that any software provider understands.
Independent of vendors
We do not sell software and receive no commissions. If you want FNLY IT to handle the technical implementation, it is contracted separately. You can implement the roadmap just as well with your current IT partner.
FAQ
Frequently asked questions
What is the difference between process improvement and digitization?
Process improvement improves the workflow itself: fewer steps, clear responsibilities, fewer follow-up questions. Digitization moves steps into software. If you digitize first, you carry the old detours into the new system.
Which methods do you use?
We map workflows together with the team, usually as simple flowcharts, and assess each step by time, errors and benefit. We focus on clarity, not on a particular school of thought.
How many workflows do you look at?
In the Business Assessment usually two to three core workflows, for example from quote to invoice. We map further workflows as needed in separate workshop days.
Do we have to work with FNLY IT afterwards?
No. The roadmap is written so that any provider can implement it. FNLY IT is an option, not a condition.
Process consulting
Where do you lose the most time?
In the initial call we find the workflow that is worth a closer look first.