Current and target process
Presented clearly, for the most important workflows in your business.
Processes
First the workflow,then the software
New software only makes a cumbersome workflow cumbersome faster. We look at how work really runs in your business and simplify before you invest.
In short
We map the most important workflows in your business, from quote to invoice or from order to delivery. We find bottlenecks, duplicate work and breaks between systems and simplify the workflows. The result is a target process and a roadmap showing which steps should be digitalised. FNLY IT can handle the technical implementation, commissioned separately.
Typical bottlenecks in small and medium-sized businesses
- Data is entered several times, in software and in lists
- Quotes take days because information is missing
- Follow-up questions between sales, production and accounting
- Knowledge sits in the heads of individual employees
- Nobody knows exactly where an order currently stands
- Software has been bought but is only partly used
How we proceed
- 01
Mapping workflows
On site with the people who do the work. We record the current workflow as it actually runs.
- 02
Assessing bottlenecks
Where is time lost, where do errors occur, and roughly what does that cost per year?
- 03
Simplifying
Removing steps, combining them, clarifying responsibilities. Much can be done without new software.
- 04
Digitalisation roadmap
Which steps are worth digitalising, in what order and with what effort.
What you have at the end
List of bottlenecks
With an estimate of effort and benefit so that you can set priorities.
Digitalisation roadmap
Requirements in your own words that any software provider understands.
Independent of providers
We do not sell software and do not receive commissions. If you want FNLY IT to handle the technical implementation, it is commissioned separately. You can just as well implement the roadmap with your existing IT partner.
FAQ
Frequently asked questions
What is the difference between process optimisation and digitalisation?
Process optimisation improves the workflow itself: fewer steps, clear responsibilities, fewer follow-up questions. Digitalisation transfers steps into software. If you digitalise first, you carry the old detours over into the new system.
Which methods do you use?
We map workflows together with the team, usually as simple flowcharts, and assess each step by time, errors and benefit. We focus on clarity, not on a particular school of thought.
How many workflows do you look at?
In the assessment usually two to three core workflows, for example from quote to invoice. We map further workflows as needed on separate workshop days.
Do we have to work with FNLY IT afterwards?
No. The roadmap is written so that any provider can implement it. FNLY IT is one option, not a condition.
Process consulting
Where do you lose the most time?
In the initial call we find the workflow that is worth a closer look first.